Subscribing to Bee Craft via Direct Debit

You can subscribe to the following Bee Craft subscriptions via Direct Debit:

• 12-month UK Printed Subscription
• 12-month Digital Only Subscription

However, you must meet the requirements for setting up a Direct Debit - being over the age of 18 and holding a UK bank/building society account.

Our 24-month subscriptions (both printed and digital only) and overseas printed subscriptions to Bee Craft are not currently eligable for payment via Direct Debit.

No, Direct Debits can only be set up by holders of UK bank and/or building society accounts.

To set up a Direct Debit for your Bee Craft subscription simply head to our website and purchase a 12-month UK Printed Subscription, or a 12-month Digital Only Subscription - whichever one suits you best - from our online shop.

When you complete your purchase you will be given the option to pay via Direct Debit. Simply click on this option and complete the process on your screen.

You will need the following information to hand:

• Your name and UK address
• The name and address of your bank or building society
• Your bank or building society account number
• The branch sort code of your bank or building society the name(s) on the account.

Direct Debits should be set up when you either start a brand new susbcription, or you recieve your renewal email/letter to ensure that you aren't paying your Direct Debit payments too early.

No, all Direct Debits must be set up via our website by the subscriber whose bank/building society account the payment will be taken from.

Direct Debits cannot be set up over the phone, via the post, or in person at one of the beekeeping shows that Bee Craft exhibits at. This functionality may be offered in the future but it is not possible at the moment.

When you sign up for Direct Debits via the Bee Craft website you will be sent an electronic confirmation of your Direct Debit Instruction to the email address you provide within three working days of the online signup.

If you do not receive the electronic confirmation then we advise that you check your spam/junk folders, otherwise get in touch.

Simply check the electronic confirmation of your direct debit and contact us if you have a query. You will be fully covered by the Direct Debit Guarantee, further information on this can be found at DirectDebits.co.uk.

For customers who bank with Natwest, HSBC, or Nationwide, it will only say “GoCardless Ltd” or “GoCardless.com” on your bank statement. The reason for this is that these three banks choose to ignore the full references that GoCardless provides and simply put the GoCardless name as the reference instead. For customers whose accounts are with other banks, a reference will appear on their bank statements in the following format: 'GoCardless Ltd, ref: BEECRAFTLTD-XXXXXX.'

- 'Why GoCardlessLtd'? Bee Craft uses the GoCardless system to process and manage Direct Debits set up.

Other than making sure you have sufficient funds in your account when the payment is due to Bee Craft for your subscription, you will not need to do anything.

It is advised that you monitor your bank/building society statements to ensure that your direct debits are going out as instructed.

For customers who bank with Natwest, HSBC, or Nationwide, it will only say “GoCardless Ltd” or “GoCardless.com” on your bank statement. The reason for this is that these three banks choose to ignore the full references that GoCardless provides and simply put the GoCardless name as the reference instead. For customers whose accounts are with other banks, a reference will appear on their bank statements in the following format: 'GoCardless Ltd, ref: BEECRAFTLTD-XXXXXX.'

- 'Why GoCardlessLtd'? Bee Craft uses the GoCardless system to process and manage Direct Debits set up.

Normally payments are made on the same date each year, if the payment due date falls at the weekend or bank holiday then Bee Craft will debit your account just after this date.

When you place your order via Direct Debit you will receive an email from GoCardless informing you that your Direct Debit has been set up and will be debited annually on x date. 

For customers who bank with Natwest, HSBC, or Nationwide, it will only say “GoCardless Ltd” or “GoCardless.com” on your bank statement. The reason for this is that these three banks choose to ignore the full references that GoCardless provides and simply put the GoCardless name as the reference instead. For customers whose accounts are with other banks, a reference will appear on their bank statements in the following format: 'GoCardless Ltd, ref: BEECRAFTLTD-XXXXXX.'

- 'Why GoCardlessLtd'? Bee Craft uses the GoCardless system to process and manage Direct Debits set up.

If either the amount paid by Direct Debit (the subscription price), the frequency of the payment, or the date in which payment is taken changes then Bee Craft will inform you in advance, at least 10 working dates of your account being debited as per Direct Debit guidelines

Should you wish to cancel the Direct Debit for your Bee Craft subscription you need to cancel the Direct Debit via your bank or building society - certain banks/building societies will have a prefered method for Direct Debit cancellations, some allow you to do it via your online bank account for example.

Your bank or building society will generally require at least a day's notice before the Direct Debit is due to be paid. Try not to leave it until the last minute or you run the risk of a payment being made and your subscription continuing for the subscription period that the Direct Debit payment covers. 

You MUST inform your bank/building society and cancel the Direct Debit with them. Bee Craft is unable to cancel your Direct Debit for you.

Once you have cancelled your Direct Debit payment to Bee Craft your Bee Craft Magazine subscription will continue until the end of your current subscription year.

When you have one edition left on your subscription you will be notified that your subscription is due for renewal and this notification will give you your options for renewing. Should you wish to renew then you can do, if you don't wish to renew then no action will be required from yourself. Should you cancel your Direct Debit after our monthly renewal emails/letters get sent out then you won't be notified of your subscription expiring. 

Further information on our terms and conditions can be found on our terms and conditions page.

Further information on our returns and refunds policy can be found on our returns and refunds policy page.

From the 3rd of April 2019 the company that manages our Direct Debits, GoCardless, has introduced new measures which are designed to restrict fraud from happening on your account. 

They have built a stronger authenication process which will affect around 10% of our Direct Debit subscribers. Subscribers paying by Direct Debit will be asked to verify that they own the account details that they intend to use for their Direct Debit sign ups.

The additional details within this verification process that will be requested when you place your subscription order on our website, and pay for your subscription by Direct Debit , include bank details or a mobile phone number. 

Most subscribers paying for their subscription will be unaffacted.

Yes.

If you place an order for a Bee Craft subscription and opt to pay via Direct Debit, you can purchase other items from the Bee Craft website within the same order. Only the magazine subscription will be set up to take payment from you annually, any other items purchased at the same time will be charged as a one-off.